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Important Terms & Conditions you should know
Our Return Policy:
Please note:  Because all of our Custom Stickers are made custom to order, we do not allow returns. If there is a problem with your order at time of delivery, be sure to notify us within 14 days to make any claims for damage or defective product.
Special Instructions:
Any special instructions on your order MUST be in writing on our sales order. Please do not rely on any verbal instructions you may have given. Make sure it is put on our sales order and that you receive a copy of your sales order. Due to the volume of orders we receive we can only relay on written details on sales orders.
Scheduling Information on Custom Graphics : 
The following is our procedure for handing and processing your custom artwork order:
An email confirmation will be sent once we receive your artwork (Reminder, please do not send artwork unless you have   entered a formal order via phone or fax). A PDF proof will be emailed to you in approximately 1 - 3 business days if your submitted artwork is usable. If it is not usable (bad file, bad quality or we cannot open your file etc....) you will be contacted and asked to send new artwork. A physical proof can be sent upon request for a nominal charge plus applicable shipping fees. Once written approval of the artwork is given, the order will be scheduled into production. Production time on small orders (Under 25 stickers or labels) is approximately 7 to 10 business days. Larger orders (Over 25 stickers or labels) is approximately 14 business days or more once scheduled. Shipping time is not included in the production time frame as noted above. All orders are shipped UPS Ground or Freight Carrier and may be expedited upon request by the customer via email.
NOTE: If you have a critical time frame, you MUST have this noted in writing on our sales order. NO verbal reference or email alone will guarantee any critical time schedule. ANY critical time schedules must be confirmed IN WRITING on our SALES ORDER. Customer is responsible to confirm this. If you receive our sales order and no critical time frame is noted, we are not responsible even if you discussed this verbally. Please be absolutely sure to review our sales order confirmation. We do offer special scheduling, even 24 hour service on some displays at an additional cost.

If your "Critical Timeframe" is not written on the sales 
    order, we will not be responsible for meeting any time period. 

If you need any assistance, please don't hesitate to call....(909) 599-1370


An order is subject to a cancellation fee within 48 hours of placement. Any request for cancellation must be in writing. After our proof has been approved, the order cannot be cancelled.

Graphics/Custom Color Displays:
Any Set Up Fee is a non-refundable charge for in-house artwork preparation. A Cancellation Fee will be assessed prior to proof and color sample approval of order. Once proof is approved by customer, orders cannot be cancelled.

Graphics Department Disclaimer:
General Disclaimer: Our digital output cannot product a completely smooth gradient, translation of gradients on the print appear in gradual steps. Printed graphics can be effected by weather and moisture conditions including but not limited to peeling, flaking and shrinking.

Pricing Subject to Change without Notice
We do our best to keep all of our pricing accurate on our websites. However, costs and pricing can change without notice. We reserve the right to cancel or refuse an order if and when it is determined that incorrect pricing is posted on our website.

We make no formal warranty claim on the life expectancy of our stickers.   Copyright 2015      Recom Group, Inc.   UPLOAD YOUR ARTWORK HERE

Terms & Conditions